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Cloud telephony platform Exotel raises $35 mn in Series C funding

By Tarush Bhalla

  • 28 Sep 2021
Cloud telephony platform Exotel raises $35 mn in Series C funding
Credit: 123RF.com

Cloud telephony platform Exotel has raised $35 million as a part of its Series C funding from IIFL AMC, Sistema, CX Partners, and Singularity Growth Opportunities Fund. 

Arun Sarin, former CEO of Vodafone, joined the round as an angel investor and a mentor. Existing investors Blume Ventures and A91 Partners also participated, the company said in a statement.   

According to the company, this fresh infusion of funds will be used primarily to boost product offerings. 

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Earlier in June, Exotel and call centre software provider Ameyo announced their merger. The combined entity will focus on building a full-stack customer engagement platform in emerging markets.

“Our desire to enable enterprises with the best in customer engagement is one step closer to reality. We’re building the market's first cloud-based full-stack engagement suite by bringing in Ameyo’s contact centre capabilities on top of Exotel’s cloud communication infrastructure,” said Shivakumar Ganesan, chief executive and co-founder of Exotel.

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